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Contact us at:
Scientific Software Solutions Customer Service: We are available to help you with your questions regarding the Poopalosa game, returns, billing and delivery. Please us with your inquiries. How to order: Online: 24 hours a day, 7 days a week. Ordering online is safe, easy and convenient. To purchase the Poopaloosa game, simply click on the appropriate "PayPal" button located on the Login page. Fill out all billing and shipping information. We will send you an e-mail message confirming your purchase. A separate e-mail message containing your password will be sent to you within 24 hours of your purchase. You can order an electronic or a CD-ROM version of the game. In either case, you will be able to play online once you receive a password. If you have already purchased the electronic version and want the CD-ROM, you can pay the difference between the two versions and you will receive the CD by mail. By mail: To place your order by (snail) mail, please send your complete name, address and quantity requested. Include a money order made payable to Scientific Software Solutions, Inc. for the total amount of the purchase. Nonprofit Rescue Organizations If you are a nonprofit rescue organization and want to sell the Poopaloosa game CD-ROM as part of a fundraising effort, please us for nonprofit pricing. Shipping and Handling: We ship to addresses in the 50 United States and internationally via USPS unless an alternate shipping method is pre-arranged. The shipping and handling charge for an online order of one CD-ROM is $3.99 for both US and international addresses. Please allow 7-10 business days for delivery under normal conditions (excluding weekends and holidays). Methods of Payment: Credit Cards: Visa and MasterCard credit cards are accepted through the PayPal e-commerce transaction system. We also accept money orders and certified checks by (snail) mail. Guarantee, Returns and Exchanges: We want you to be completely satisfied with your purchase. We make every effort to ensure the quality of our product and the reasonableness of its price. If you are not completely satisfied with your purchase, you may return it for a full refund within 15 days of purchase. To return the game, erase it from your computer, and ship the CD-ROM back to us via insured and/or traceable mail to the address listed below. Postage and handling charges for returns are not refundable. |
Game Access: You can play the Poopalosa game by simply clicking on the Login navigation tab at the top on this web page and supplying your user name and password. Please read the disclaimer and the license agreement. Password Information: Passwords are used on our site as an added security feature to ensure that the password matches the person who purchased the game. We randomly select a password, encrypt it and mail it to you, then store it in our off-line database in the encrypted format. Please do not share your password with anyone. To protect against a security breach, we reserve the right to invalidate your password at any time and issue a new one to you. Privacy and Security Policy At Scisoft, we take your privacy seriously. We are committed to protecting your personal information. If you purchase the Poopaloosa game from Scisoft, your personal information will not be shared with ANYONE. The information will only be used to notify you of product updates. If at any time you wish to stop receiving these updates, you may opt-out. Please send us an message requesting to be removed from our upgrade notification list. How does Scisoft ensure the security of my credit card information? Providing a secure e-commerce site is essential for your peace of mind and trust in Scisoft. PayPal, our online transaction service of choice, uses a proven secure system for accepting payments, with the latest encryption software conforming to the Secure Socket Layer (SSL) protocol with an encryption key length of 128-bits (the highest level commercially available) to safeguard all of the information you send. Their servers sit behind an electronic firewall and are not directly connected to the Internet, so your private information is available only to authorized computers. Comments and Suggestions: If you have comments or suggestions about the Poopalosa game or our web site's content/functionality, please us. We value your input! Nonprofit A portion of all proceeds is donated to nonprofit rabbit rescue organizations. |